Plukto listens to instant customer interactions and provides solutions and actionable analysis.
Analyzed Calls
Quality Stuffs
Call Analysis
Analyzed Calls
Quality Stuffs
Call Analysis
Yolcu360, one of Turkey’s leading car rental companies, analyzed 5 times more calls with Plukto. In this way, it saved both time and labor with 4 times fewer employees.
You can train artificial intelligence according to your quality criteria and reach objective evaluations.
You can determine what your representatives need training on.
You add each evaluation criterion to the Plukto panel as if you were explaining it to a quality expert.
Plukto converts your selected call recordings into text with artificial intelligence technology and analyzes them according to your criteria.
Plukto allows you to categorize conversations by analyzing them semantically.
You can prioritize conversations by labeling them or ensure that they are directed to the right representative.
Immediately understand what your customers are having problems with or are unhappy with.
Discover the root of problems with root cause analysis.
Quality experts may analyze 1-2% of your conversations. Plukto, on the other hand, can report all your conversations.
Plukto can be integrated into the applications you use and trigger relevant actions.
All control is in your hands with artificial intelligence that can both understand and take action. You make the rules.
Plukto understands, warns and takes action.
Plukto leverages the latest generative AI technologies to transform voice data into actionable insights.
Save time, labor, and money with Plukto’s 5x faster AI-powered call analysis.
Our AI-powered technology integrates perfectly with your CRM system.
Helps you analyze calls objectively and develop new strategies.
It allows you to understand your customers better by analyzing the words in the call in detail.
It integrates with all CRM applications you use in your operation thanks to its open source structure and provides data flow.
