Listen to your customers.
Analyze your calls quickly and in detail with AI support. Plukto records every call received and reports featured keywords.
Call Transcriber
Calls are converted to text in minutes. Keywords detected by AI in the converted texts are separated according to their tone and emphasis.
Sentiment Analysis
See the call tone as positive, negative or neutral and increase the success of your agent team with training.
Call Visualizer
Plukto’s AI support detects important parts of speech and offers a replay feature to better understand intonations.
Real-Time Report
See conversation performance, sentiment graphs, and real-time dashboards across your team.
Power Up Training with Smart Transcriptions
Effortlessly review thousands of calls and develop efficient training processes that ensure successful conversation outcomes. Let Plukto handle the manual tasks so you can focus on maximizing call effectiveness.
Automatically record and transcribe conversations, extract crucial information from contacts, rely on AI to accurately categorize calls, obtain highlights for summarizing key topics, and analyze agent and contact sentiments.
Run a Top-Tier Team
Plukto enables managers to effectively lead a high-performing team by offering comprehensive visibility into operational metrics for each representative.
With Plukto Call Quality Assurance, sales leaders can delve into the data, tracking vital call metrics and actual call recordings to deliver improved training and constructive feedback to their teams.
Make Informed Decisions at Every Step
Plukto’s Real-Time Stats feature lets you monitor every conversation as it happens, enabling you to make timely adjustments and provide immediate feedback to enhance the quality of the next call.
Eliminate Unnecessary Clutter
Is your desk covered with unnecessary sticky notes? It’s time to clear the chaos.
With Plukto, you can add notes directly to your contacts, enhancing customer engagement significantly.
Boost Performance
Teamwork is essential for success. With Plukto, you can elevate your team’s performance to new heights.
The ring groups feature enables you to assign a specific group of team members to receive calls, enhancing their effectiveness.
Eliminate time-consuming "recording checks" and let AI handle the highlights for you.
- Automatically transcribe your sales and support calls.
- Speed up quality assurance checks with AI-powered sentiment analysis.
- Gain a dependable overview of every conversation with Plukto.